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HomeFAQs

FAQs

How do I find out about new products that are released?

February 28, 2019
by KLAWD2018 with No Comment

New products will be released regularly, so subscribe to our email list to make sure you stay in the know.

Subscribe here

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Who do I contact if I need additional help?

February 28, 2019
by KLAWD2018 with No Comment

Our friendly customer service team can be contacted by emailing info@blackclassicalacademy.com.

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What are your Terms and Conditions?

February 28, 2019
by KLAWD2018 with No Comment

Black Classical Academy’s Terms and Conditions can be found here.

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How do I find my digital download products?

February 28, 2019
by KLAWD2018 with No Comment

All digital downloads purchased from Black Classical Academy® will be available in your account.  Log into your account to access purchased files.  The file will be available for download for two full weeks after purchase.

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What is your Returns Policy?

February 28, 2019
by KLAWD2018 with No Comment

Black Classical Academy’s Return’s Policy can be found here.

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What if my order is lost or damaged during shipping?

February 28, 2019
by KLAWD2018 with No Comment

Black Classical Academy is not liable for any products lost or damaged during shipping. If you received your product damaged, or if it was lost in transit, please contact the shipment carrier and file a claim. Please save all packaging materials and damaged products before filing a claim. We are not responsible for mis-delivery errors or incorrect shipping information.

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When will I receive my order?

February 28, 2019
by KLAWD2018 with No Comment

All orders are processed within 3 business days. Orders are not shipped or delivered on Sundays or holidays. Orders are shipped via USPS Priority Mail, so shipping time is typically 2-3 days, but that is not guaranteed. When available, tracking information will be provided.

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Does Black Classical Academy® ship to P.O. Boxes?

February 28, 2019
by KLAWD2018 with No Comment

Unfortunately, we do not ship to P.O. Boxes.

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Does Black Classical Academy® ship internationally?

February 28, 2019
by KLAWD2018 with No Comment

We currently ship physical products anywhere in the United States, including Hawaii and Alaska.  We do not ship outside of the United States currently.  International customers can order digital download products.

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Is Black Classical Academy® a secure site?

February 28, 2019
by KLAWD2018 with No Comment

Providing our customers with a safe and secure shopping experience is important to us. Your transactions are encrypted, and our servers are secure to protect you and your information. Black Classical Academy® will never sell or provide your information to an outside party. Please refer to our Privacy Policy for additional information.

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14311 Reese Blvd, Suite A2 #218
Huntersville, NC 28078
info@blackclassicalacademy.com
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